At CS Travels Tirupati, we are committed to providing prompt, professional, and reliable travel services to our customers. This Service Delivery Policy outlines how our bookings and travel services are scheduled, confirmed, and delivered.

1. Service Area

We currently provide travel services within and around Tirupati, including airport transfers, local sightseeing, outstation travel, and customized tour packages.

2. Booking Confirmation

  • Once a booking is made through our website, phone, or email, a confirmation message or email will be sent with the travel details.
  • Customers are advised to review all information carefully and contact us immediately in case of discrepancies.

3. Service Delivery Time

  • Services are delivered as per the scheduled pickup date and time selected by the customer during booking.
  • Our drivers usually arrive 10–15 minutes early to ensure timely service.

4. Customer Responsibilities

To ensure smooth service delivery, customers must:

  • Be present at the pickup location on time.
  • Provide accurate contact details.
  • Inform us in advance of any delays or changes to the travel schedule.

5. Delays or Interruptions

While we make every effort to provide punctual service, certain factors beyond our control (traffic, weather, unforeseen incidents) may cause delays. In such cases:

  • We will inform the customer promptly.
  • An alternative arrangement or rescheduling may be provided based on availability.

6. Contact for Service Support

If you have any issues or questions related to your travel service delivery, please contact:

CS Travels Tirupati
Shop No.13, Prakasam Plazza, Opp. Srinivasam, Pillar No.27, Tirupati – 517501
Phone: +91 9347472307
Email: info@cstravelstirupati.com

We appreciate your trust in CS Travels Tirupati and strive to make every journey smooth and satisfying.